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Showing posts from December, 2017

Managing Conflict Successfully

Ever wish you never had to deal with conflict? Well, that is not very realistic. We cannot avoid conflict. However, thanks to researchers Robert Blake and Jane Mouton we have some options on how to deal with conflict based on two underlying dimensions: your concern for yourself and what you want, and your concern for the other party and what they want. Let's break down this illustration that shows the five strategies for engaging in conflict. Surprisingly, conflict in itself is never always a positive or negative experience. Rather, it is neutral. What determines whether it is good or bad is the strategy you go with to handle the conflict. No single strategy is the right one to handle every single conflict. Even though some strategies may seem more constructive than the other when looking at them. Rather than only one safe way to go every time, there is probably one particular strategy to work through a certain conflict in the moment. Competing The competing strategy is y